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CITIZEN CHARTER The Dairy Development Department was established in 1958 in Tamilnadu.
The administrative and statutory control over all the milk
co-operatives in the State was transferred to the Dairy Development
Department on 1.8.1965. The
Commissioner for Milk Production and Dairy Development was made as the
functional Registrar under the Tamil Nadu Co-operative Societies Act,
1983. With the adoption of 'Anand pattern' in the State of
The main functions of the Dairy Development Department include
registration of societies, supervision and control of Primary Milk
Co-operatives, District Co-operative Milk Producers’ Unions and
Tamilnadu Co-operative Milk Producers’ Federation Ltd. The Dairy Development Department exercises statutory function - like
Inquiry, Inspection, Surcharge and Supersession, Appointment of
Special Officers, Liquidators and Winding up of dormant Societies etc.
The Commissioner for Milk Production and Dairy Development,
Deputy Milk Commissioner (Co-operation), and Deputy Registrars
(Dairying) are vested with quasi-Judicial powers in respect of
settlement of disputes, appeal, revision and review under various
provisions of 1983 Tamilnadu Co-operative Societies Act and 1988
Tamilnadu Co-operative societies Rules
made thereunder. The Dairy Co-operatives in Tamilnadu are functioning on a three tier
system similar to Anand Pattern of Milk Co-operatives. It operates at
Village, District and State level as Milk Producers’ co-operative
Societies, District Co-operative Milk Producers’ 1)
Need
based action to the dairy farmers 2)
Consumer
friendly service to milk consumers NEED BASED ACTION
TO THE DAIRY FARMERS : The Federation facilitates the village level milk producers in the
economic upliftment by paying remunerative price for the milk
procured, and providing necessary support and services. PRIMARY
MILK COOPERATIVE SOCIETIES: Registration: 1(a) For
registering a Primary Milk Producers' Cooperative Society, at least 25
persons residing in the area of operation of the proposed society who
own at least one milch animal each and agree to sell milk to society
may join together and apply to Deputy Registrar (Dairying) of the
District. b)
The
proposed society complies with the requirements of sound business. c)
The
proposed bye-law is in accordance with 1983 Tamilnadu Cooperative
Societies Act and 1988 Tamilnadu Cooperative Societies Rules. d)
The
area of operation of the proposed society does not overlap the area of
operation of another Milk Producers' Society.
2(a)
If the Deputy Registrar is satisfied, he may register the
society within one hundred and twenty days from the date of receipt of
application. b)
If the Deputy Registrar (Dairying) refuses to register the proposed
society he shall communicate it within 120 days from the date of
receipt of application. c)
Where no order of refusal is
communicated within 120 days it shall be deemed to have been
registered by the Deputy Registrar (Dairying) on the one hundred and
twentieth day. FOR
REGISTRATION WHOM TO BE
CONTACTED: 2.
Extension
Assistant of District Cooperative Milk Producers' 3.
Deputy
Registrar (Dairying) office at District level. 4.
District
Cooperative Milk Producers' Unions at District level. 5.
Mobile
Veterinary Units of the area concerned. TIME LIMIT FOR
COMPLETION OF PROCESS OF REGISTRATION OF SOCIETY:
ELIGIBILITY OF
MEMBERSHIP IN PRIMARY MILK PRODUCERS' COOPERATIVE SOCIETY : ELIGIBILITY: a.
Must reside in the area of operation of the society. b.
Must attain 18
years of age. c.
Competent to enter into contract under Section 11 of the
Indian Contract Act, 1872 (Central Act IX of 1872). d.
Must own milch animal and be willing to supply milk to the
societies only. 1.
Being
a trader of milk or milk products. 2.
Being
adjudicated as insolvent or undischarged insolvent. 3.
Having
been sentenced for any offence involving moral turpitude punishable
under any law with imprisonment for one year and above, provided that
such sentence not having been annulled and a period of one year has
not elapsed from the date of expiration of the sentence. 4.
Being
a paid officer or servant of the society or of its financing Bank. 5.
Having
been expelled from membership under Tamilnadu Cooperative Societies
Act and a period of 3 years has not elapsed from the date of such
expulsion. 6.
Not
having resigned from the membership of registered society and a period
of one year has not elapsed from the date of such resignation. 7.
Being
a member of a registered society of the same class. 8.
Having
been sentenced for corrupt practices under Section 162 of Tamilnadu
Cooperative Societies Act, 1983 provided that the sentences should not
have been annulled on appeal or revision. 9.
Having
shifted members' residence permanently from the area of operation of
the society. RIGHTS: 1.
Entitled
to receive due price on the basis of quality of milk and as per price
chart. 2.
Entitled
to get his milch animals artificially inseminated at a nominal charge. 3.
Entitled
to get supply of cattle feed at prices fixed by the Federation. 4.
Entitled
to receive patronage rebate for supply of milk to the society,
provided the society earns net profit. 5.
Entitled
to receive bonus from the society provided the society earns net
profit. 6.
Entitled
to receive weekly payment of milk cost without any deduction except 40
paise per litre as margin to the society. 7.
Scheduled
Caste and Scheduled Tribe members are entitled to receive 50%
subsidised loan to purchase milch animals under Govt. sponsored
schemes. 8.
Entitled
to get routine free veterinary services for milch animals, provided by
District Cooperative Milk Producers Unions doctors. 9.
Entitled
to receive emergency services by veterinary doctors of District
Cooperative Milk Producers' 10.
Entitled
to visit the society at any time during working hours to verify the
transactions and accounts either by himself or any other member
authorised by him. 11.
Entitled
to receive dividends, provided the society functions on profit. CONSUMER
FRIENDLY SERVICE TO CONSUMERS BY FEDERATION. 1)
Federation supplies quality milk and milk products through
24 zonal offices, 516 depots, 364 collection centres, 218 Automatic
Vending machines and 110 Fibre glass Reinforced Plastic Tanks, 42
Parlours and 48 Milk Consumer Cooperative Societies to the consumers
of Chennai Metro. 2)
Federation caters to the needs of various categories of
consumers viz. infants, pregnant / nursing mother, senior citizens and
hospital patients. Services
are provided to the consuming public in odd hours and through out the
year inspite of Bundh, Storm, Rain. 3)
Customer complaints are redressed by 24 hours Consumer Care
& Support Cell located at 2,
4)
Consumer milk card delivery mechanism is strengthened by
providing additional card sales outlet besides the concerned milk
depot and other cooperative marketing places. 5)
Need based stop supply order of milk is streamlined through
simplified consumer friendly procedures and spot refund system has
been introduced. 6)
Benefits of cooperative milk supply chain in the brand name of
“AAVIN” are extended to the bulk milk consumers like Hotels,
Institutions, Colleges and Railways etc. 7)
The Bulk Vending Units & FRP Units which are
functioning under the control of TCMPF Ltd. has displayed the
Concessionaire information at the entrance of the Units. 8)
Aavin is strictly enforcing Quality Assurance in milk and
milk products starting from primary level and product upto consumer
level with well developed ISO and HACCP system procedure. 9)
The Bulk supply of milk can be booked at Zonal Offices in
10 days in advance. 10)
Aavin Milk Marketing Zonal Offices are situated in the 11)
The current price list of the milk and products is shown in
the Price list link on the
page products. 12) The
Federation expects the customers to bring to the notice of the
following office/officers on any irregularity taking place,
discourteous service of employees of the Federation in the
distribution system. 1)
Deputy
General Manager
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